With the fomular below you can submit a complaint to XertifiX Sozialprojekte e.V..
A complaint is conceivable for the following cases (examples):
- You think that the XertifiX Label is used for natural stone from a stone trader, whose supply chain is not subject to control or whose supply chain does not meet the certification criteria.
- You think that the XertifiX Label is used by an exporter, although its production sites do not meet the standard criteria.
- You are an importer and assume that your natural stones do not receive the XertifiX Label without good reason.